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Cancellation Policy

We urge you to carefully consider the likelihood of your situation changing between the time the booking is made and the arrival date, before actually committing to a booking. However accidents, illness and unforseen commitments do occur.

In the event of extenuating circumstances beyond your control we may consider a change request when:
1) You can substantiate those circumstances by providing documentary evidence or a statutory declaration and /or :
2) We have sufficient notice and have a reasonable chance of re-selling the vacated nights. What constitutes sufficient notice depends on the prevailing seasonal demand, usually at least two weeks.

We reserve the right to act on the situation in the way we see fit.

Possible actions are:
1) Provide a full refund less administration costs
2) Provide a partial refund less administration costs
3) Offer a once only transfer of the full booking to a different date.
4) Retain the full amount due on the lost nights when there is insufficient notice and /or no prospect of re-selling the booked dates.

Create More Than Memories

Welcome to Cuppacumbalong
  • Historic Accommodation
    • Open fireplaces, shared country kitchen, period features and more in our 1880's Pisa Cottage and 1920's Homestead. Since 1850 Cuppacumbalong has played an important part in Canberra life, including hosting Queen Elizabeth II on Valentines Day 1954.
  • Natural Splendour
    • Set on the banks of the Murrumbidgee river and adjacent to the Namadgi National Park, Cuppacumbalong present myriad opportunities to fans of wildlife, bush walking, picnicking and photography.
  • Diverse Expertise
    • We are artists, craftspeople, outdoor educators and experts in personal development - there isn’t much we can’t organise for you or your group.
  • Unforgettable Venue
    • Disconnect from the modern world and reconnect with each other at a remarkable piece of Australian history just 20 minutes south of the Canberra CBD. This is an all-in-one venue for corporate, club and family events whether they are held over a few hours or several days.
  • Spacious Versatility
    • Cuppacumbalong is an expansive and versatile venue that has the flexibility to deliver a diverse range of unforgettable experiences.
      • 320m² Indoor Event Space
      • 8,500m² Outdoor Event Space
      • 140m² Indoor Dining
      • 2,800m² Outdoor Dining
      • 6,000m² On-Site Parking
      • 5,000m² Campground