By confirming the details of the booking we send you, you are entering a contract with us. In good faith we agree to reserve the accommodation and provide the associated services for the dates specified. You agree to pay the full amount agreed for those services and considerations.
Establishing a booking
When you book on the website, you will be asked to provide contact details and the method of payment. Once full payment is received, the booking is confirmed and you will be sent an email. Any subsequent changes sought by you will be at our discretion.
If we are unable to operate due to incapacity, natural disaster etc, we will in the first instance attempt to find suitable alternate accommodation or make a full refund if an alternative cannot be found.
We accept payment by Credit card (via PayPal), Direct Deposit, International Fund Transfer.
Please note the Conditions of Use for each below:
Credit Card (via PayPal)
The details of your card will be required at the time of booking. An authorization for the full payment will be sought when you have accepted the booking details.
Electronic transfer tour account (Direct Deposit or International Funds Transfer only)
Full payment within 5 working days is required to complete. We will notify you of the receipt of your payment and confirm the booking. Note that local inter-bank transfers may take 3 working days and international transfers longer.
Damage and theft
When it is apparent that theft of our property or damage caused by malicious or reckless behaviour has occurred during your stay, we will take action to recover the cost of repair or replacement.